Customer can cancel the order (by logging into their Bhimagold.com account) before the ordered product is invoiced. Cancellation is not possible once the product is invoiced.
Once the cancellation process is complete, customer will receive a confirmation mail to the registered email ID. The amount will be refunded back through the same mode of payment within 10 working days.
Should the customer have any queries, Bhima Jewellers’ team shall be glad to answer the same before initiating the cancellation request.
Bhima Jewellers, at its sole discretion, reserves the right to cancel an order at any particular point of time.
Once cancelled, the amount will be credited back to the customer's source account within 10 working days.
This cancellation policy is not applicable for Customized ornaments / Gold Coin / Gold Bar / Silver Coin / Silver Bar / Gift Vouchers / Gift Cards and Digital Gift Cards.