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Terms and Conditions – Akshaya Tritiya Advance booking

  1. Customer has to purchase jewellery / coin against advance paid on the day of Akshaya Tritiya to avail the offer. If any store is closed due to lockdown, the maximum tenure of the Akshaya Tritiya offer is limited to 45 days from the date of opening of the store. If any customer wants the product to be delivered to his / her residence, please contact Bhima Helpline (Ph No. 1800-121-9076) for further assistance.
  2. PAN number would be required (at the time of Billing) for payments or purchases of Rs.2,00,000/- or more.
  3. Customer will have to pay minimum 50% of metal purchase value for fixing the gold rate.
  4. Order for coins (22kt and 24kt) will be confirmed only upon 100% advance payment.
  5. An order confirmation email will be sent to customer for the payment made. Discrepancies, if any, in the order confirmation email must be brought to the notice of Bhima team immediately and should get resolved.
  6. At the time of delivery, Customer must be physically present along with a valid ID proof and order confirmation email copy. The payment made under the Akshaya Tritiya offer should be fully redeemed against the purchase of jewellery and no credit note / refund of money in any manner will be permitted under any circumstances, whatsoever.
  7. Making charges will be calculated at the prevailing gold rate as on the date of delivery (except for fixed gold rate order). Stone charges, GST, other taxes and levies will have to be borne additionally by the Customer.
  8. If the Customer redeems the order after maximum tenure of 45 days (from the date of opening of the store, in case of Lockdown on the day of Akshaya Tritiya), then the gold rate prevailing on the date of billing will be applicable. Making charges, stone charges, GST, other taxes and levies will have to be borne additionally by the Customer.
  9. Maximum tenure of the advance is limited to 330 days from the date of advance.
  10. Refund will not be allowed during the tenure.
  11. In the event the Customer does not take delivery of jewellery against the payment made within the stipulated tenure, the full amount paid will be returned to the same bank / Credit card account by which the payment was made earlier. Such amount shall not carry any interest / bonus or any other benefits. Customer agrees to maintain the said bank account for the purpose of refund, if any.
  12. Payments made under the Akshaya Tritiya offer cannot be changed under any circumstances. It is not transferable to any other person, nor is interchangeable with other plans.
  13. Bhima reserves the right to discontinue Akshaya Tritiya offer at any time without prior notice, if it deems fit and in such an event, Customer shall take delivery of gold to the extent of amount paid. Bhima will not be liable to send any reminders to Customers in connection with the Akshaya Tritiya offer.
  14. These terms and conditions form part of the purchase under Akshaya Tritiya offer. Terms not defined herein shall have the same meaning as assigned to it in terms and conditions mentioned. Any conditions which are not covered above, would be at the sole discretion of Bhima team.
  15. Disputes, if any, will be subject to the jurisdiction of the courts in Bangalore.
  16. In case of any change in existing laws, rules and regulations by any competent legal or regulatory authority, then the necessary requirement as per the same will have to be complied by the Customer.
  17. These terms and conditions including the website terms and conditions, various policies including privacy policy contained in the website form part of the agreement between Bhima and the Customer, which the Customer hereby acknowledges.

 

 

Terms and Conditions applicable for Pavithra Vivaha - Wedding Jewellery Purchase Plans

(Bandhan, Sindhoora and Surnangala)

 

  1. In case of flexi rate the Gold rate on the date of advance or on the date of invoice whichever is less will be applicable for purchase.
  2. Advance is not transferable.
  3. Once the order is placed, it cannot be revoked and the amount received will not be refunded.
  4. This Advance is for purchase of Gold ornaments only, not applicable for gold coins or gold bars.
  5. If gold rate is fixed for a specified duration, such price advantage is available only with in the due date, and any purchase made beyond the due date the benefit of fixed rate will be applicable only for the gold weight equivalent to the amount advanced.
  6. If gold rate is flexi for a specified duration, such price advantage is available only with in the due date and any purchase made beyond the due date the benefit of the gold rate will be applicable only for the gold weight equivalent to the amount advanced.

Example: A customer places a flex order on 20.04.2021 under Bandhan scheme at 10% advance for 1 month (delivery date 20.05.2021) amounting to Rs.1,00,000/- at Gold rate of Rs.5,000 per gram. The customer could not close the order on the delivery date and Gold rate on the delivery date is Rs.5,200 per gram. The customer closes the order 2 months later on 10.06.2021; the gold rate consider for billing will be lower of order date rate (Rs. 5,000 per gram) or delivery due date rate for advance amount of Rs. 1,00,000/-.

  1. The quantity of gold for which advance is made should be purchased.
  2. Making charge will be calculated based on the billing gold rate and it should be paid at the time of purchase.
  3. This plan cannot be clubbed with any other offer/savings scheme/Jewellery Purchase Plan.
  4. In case of advance payment made by cheque, the gold rate on the date of cheque realisation will be considered under this plan.
  5. Please produce this order form at the time of delivery. Ornaments will not be delivered without the original order form.
  6. The customer cannot claim interest on the advance amount.
  7. There might be a 10% to 15% variation in weight or finish in customer specified orders.

 

General Orders - Terms & Conditions

 

  1. Once the order is placed it cannot be revoked and the amount received will not be refunded.
  2. There might be a 10% to 15% variation in weight or finish in customer specified orders.
  3. Please call us to confirm that the ornaments that you have ordered are ready before you come to take delivery of the same as delivery dates are only indicative.
  4. Any advance payment made by cheque shall be confirmed only subject to realisation of the same. Gold rate prevailing on the date of realisation of cheque shall apply in all cases.
  5. If gold rate is fixed for a specified duration, such price advantage is available only within the due date and any purchase made beyond the due date will be on prevailing market prices.
  6. Rates can be fixed only for Jewellery, not for bullion and coins.
  7. Please produce this order farm at the time of delivery. Ornaments will not be delivered without the original order form.
  8. The customer cannot claim interest on the advance amount.

 

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